Dear customers of Loving Hut Sofia Online Store (Idilia EOOD),
Please read and familiarize yourself with the General Terms of Service for the online store lovinghut.bg listed below before using the site:
These Terms and Conditions govern the legal relationship between Idiliq Ltd. and its customers.
This website (referred to as “SITE”) is administered by Idiliq Ltd. (also referred to as “lovinghut.bg”), headquartered in Bulgaria, Sofia, 113 Rakovski Street, registered in the Commercial Register at the Registry Agency with UIC 201734166, phone: +359 (0)884 583 555.
By clicking on an object, image, link or button located on the website lovinghut.bg, you are considered to accept, agree to, and commit to comply with these Terms and Conditions.
Idilia EOOD, as the owner and creator of the site lovinghut.bg, grants you the right to load and view all materials published solely for non-commercial purposes – for personal use, only if you comply with and do not violate copyright. Copying and modifying materials from this Site is not allowed in any way, nor is their public distribution for any commercial or public purpose. All materials on this Site are protected by Copyright Law and any unauthorized use may be considered a violation of trademark rights, copyright, or other legal provisions.
The Terms and Conditions may be changed at any time by updating this SITE. These changes take effect immediately and are binding on all users and customers. If changes are made to the Terms and Conditions, the site is obliged to notify all persons who have already accepted the old conditions. Protection of personal data. Privacy of personal data
According to the Personal Data Protection Act, /lovinghut.bg/ Idilia EOOD takes measures to protect the personal data of its users. When placing an order, users agree that lovinghut.bg has the right to store and process their personal data in connection with the services offered by the website. For the smooth execution of customer orders, it is necessary for the customer to provide the following data:
- first and last name
- e-mail address
- contact phone number
If you register on the Site, you will have the opportunity to correct the data you provide to us from your personal profile.
Your personal data that we receive during registration, ordering, or browsing the site will be used solely for your service. The data you provide to us will not be shared in any case and in any form with third parties or used for purposes other than those described above. If you wish, the profile you have registered can be deleted from the lovinghut.bg system, along with its associated data.
Prices
All prices listed on the site are in BGN (EUR after 2025) and include VAT. The delivery cost is not included in the product prices. You can find information about it in the order and delivery section or get information during the order itself.
Problems arising during order fulfillment
We do everything possible to fulfill your orders with maximum accuracy, but nevertheless, the fulfillment of your order may be hindered or delayed due to one of the reasons listed below:
- Although we try to have all products available, it is possible that some of the products you want are not available at the moment. In such a case, we will contact you by phone or email.
- You have provided incorrect or incomplete delivery data – name, phone, address, postal code.
If there is any discrepancy between the products you received and those you ordered, or any inaccuracy due to our fault, we will bear the costs of replacing the non-conforming products.
Payment and complaints
For any questions and complaints related to products and services offered by lovinghut.bg, please contact us at (0)884 583 555
Product exchange. Product return conditions
These terms and conditions govern the relationship between Loving Hut Sofia and its customers. By clicking on an object, image, link or button located on the website: lovinghut.bg, you are considered to accept or agree to these Terms and Conditions.